Terms & Conditions

Khadija Hussain Sweets & Candies Preparing L.L.C Terms & Conditions

Welcome to KK Cakkes. By placing an order with us, you agree to the following terms and conditions:

  1. Order Confirmation and Payment:
    Orders are confirmed once payment is received. We accept online payments and cash on delivery for added convenience. Once confirmed, orders cannot be canceled or refunded, as each cake is prepared specifically to meet your requirements.

  2. Delivery and Pickup:

    • We deliver to Dubai, Sharjah, and Ajman within your chosen time frame. In rare cases, unforeseen circumstances may lead to delays, and we will notify you as soon as possible.
    • If you choose to pick up your order, please handle the cake carefully. KK Cakkes is not responsible for any damage to cakes once they have been accepted in good condition at the time of pickup.

  3. Product Condition and Acceptance:
    All cakes are carefully packaged to arrive in perfect condition. Upon delivery or pickup, please inspect your cake to ensure satisfaction. By signing the acceptance receipt, you confirm that the cake is in good condition. Once accepted, KK Cakkes is not liable for any damages that may occur afterward. To maintain freshness, store cakes in a cool, dry place.

  4. Changes to Orders:
    Any changes to delivery dates within 72 hours of the scheduled time may incur a 50% fee. Note that our operating hours are from 9:00 am to 6:00 pm, and changes requested after 6:00 pm will be processed the next business day.

  5. Privacy:
    Your privacy is important to us. We collect only necessary information for order processing and do not share your data with third parties, except as required to fulfill your order.

  6. Liability:
    KK Cakkes is not liable for any indirect, incidental, or consequential damages related to our products or services.

By placing an order, you agree to these terms and conditions. KK Cakkes reserves the right to modify these terms at any time without prior notice.

For any questions or concerns, please contact us directly. Thank you for choosing KK Cakkes for your special occasions.