Return & Cancellation Policy

Khadija Hussain Sweets & Candies Preparing L.L.C Policy on Cancellations, Delivery Changes, and Product Condition

Cancellation: No refund will be provided for paid cakes if canceled less than 3 days before the scheduled collection or delivery.

Change of Delivery Date: If you need to change the delivery date within 72 hours of the confirmed delivery time, a 50% charge will apply. Please note that our business hours are 9:00 am to 6:00 pm. Any changes requested after 6:00 pm will be processed the following business day.

Product Condition and Acceptance: Upon receiving your cake, please inspect it to ensure it is in perfect condition, and sign the acceptance receipt provided by our staff.

Once a cake is accepted in good condition, KK Cakkes is not liable for any damages that may occur afterward. To keep your cake in the best condition, please store it in a refrigerator if it won’t be served right away. Avoid exposing the cake to warm temperatures.

Thank you for choosing KK Cakkes.

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